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> Policies > FAQ
FAQ
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FAQ serves as a great way to provide our customers with additional information on how we run our business.
Inventory
We purchase our inventory directly from the manufacturers for most items. The rest are purchased from distributors or via retail purchases we have made.
Prices
What determines the value of a collectible? There are many resources that we research to assist our pricing including; The comics price guide, Lee's Toy Review, Toyfare etc.
The second factor is the cost for shipping from China and Japan. These prices can be quite high when we consider, shipping rates, customs fees and additional handling fees.
Our Exclusives section is filled with rare items that cannot normally be found in retail stores. Example: King Ken Bearbrick Series 9. A customer trying to find King Ken would need to purchase well over 196 Bearbricks to find him if at all. If the Bearbricks cost $3.00 per Brick, the customer would have paid $588.00 plus shipping!
Limited Production Runs
We try to find the rarest mini figs that we can get our hands on. That is part of the fun of collecting! Though some may want to pay $50.00 for that rare fig, we may pay twice as much. For us, a limited production run of 50 gives us 50 chances to find it, and we want to be one of the 50! These are personal decisions for collectors. Some only collect vinyl that Glow in the Dark, others only Translucent, some want every complete set for a particular series, Everything and anything of a particular character, and then there is the mega collector, who will hunt down every Living Dead Doll or Kubrick in Existence! lol
Where ever you fall in these categories or others, we hope that our site has that one collectible you have not been able to find. Feel free to let us know what you are looking for ;)
Our Business Ethic
We love our work! We want our customers to be happy with their experiences with us. We treat our customers with respect and dignity and do not deviate from this basic principle. We are collectors and know how important your order is to you. We also want our items shipped promptly, packaged impeccably and to be able to communicate with our sellers in a friendly productive manner. Riapet Exclusives is committed to meeting these high standards for our customers!
So come on in ; )
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